Frequently Asked Questions
Everything you need to know about TORRAS products and services.
What is the standard shipping time for TORRAS orders?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, generally ranging from 7-14 business days.
Do TORRAS phone cases support MagSafe and wireless charging?
Yes, most of our premium cases are designed with built-in magnets that are fully compatible with MagSafe accessories and Qi-certified wireless chargers.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.
How do I claim my product warranty?
To claim your warranty, please contact our support team with your order number and a photo of the defect. We provide a 180-day limited warranty on all electronic accessories.
Are TORRAS screen protectors easy to install?
Absolutely. Every screen protector kit includes an auto-alignment installation frame to ensure a bubble-free and precise application every time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.